Shipping policy

We offer free worldwide shipping on all Canvas Reflections canvas orders.

The price you see on the product page includes standard shipping, so no extra standard shipping charge is added at checkout.

Each artwork is printed to order and shipped directly to you from our print production partner. Where possible, your order may be produced and shipped from a production location close to your delivery address.

For multi-panel artworks, panels may occasionally be shipped in more than one package.

Please make sure your shipping address is correct before placing your order. If an order is already in production, we may not be able to change the delivery address.

How long does delivery take?

Delivery times vary depending on:

  • the product ordered
  • the delivery country
  • the size of the order
  • the available production location

Estimated delivery dates are shown at checkout where available. These estimates include both production time and shipping time.

Please note that delivery estimates are not guaranteed. Delays may occasionally occur due to courier issues, customs processing, peak periods, severe weather, or other circumstances outside our control.

Tracking

Once your order has been produced and dispatched, we will provide tracking details where available.

Tracking updates may not appear immediately after dispatch. Please allow time for the courier system to update.

Customs, duties and local taxes

Where possible, orders are produced locally or regionally. However, some orders may still be shipped internationally.

Depending on your country and the shipping route, customs duties, import taxes, or local fees may apply. These charges are set by local authorities and are the responsibility of the customer unless they have already been included at checkout.

Canvas Reflections is not responsible for customs delays or unpaid import charges.

Order changes and cancellations

Because our products are made to order, production may begin soon after your order is placed.

Please contact us immediately if you need to change or cancel your order. We will do our best to help, but once your order has entered production, we may not be able to cancel it, change the artwork, change the size, change the number of panels, or update the delivery address.

Please carefully check the following before placing your order:

  • artwork selected
  • delivery name
  • delivery address
  • email address
  • phone number, if required for delivery

If an incorrect address is supplied and the order has already been produced or shipped, a replacement order may need to be placed at the customer’s cost.